For Shopee & Lazada Sellers
One inbox for every marketplace message — with AI handling the repetitive 80%.
40%
Average CS cost reduction
2 min
Median first response
01
Multi-platform inbox
Route Shopee chat, Lazada messages, and LINE OA into a single merchant view. Assign escalations to human staff when needed.
02
FAQ automation
Shipping times, return policy, sizing charts — answered instantly in Thai, English, or Chinese based on the customer's language.
03
Response rate optimization
Marketplace algorithms reward fast replies. Our merchants average under 2-minute first response times during business hours.