Analytics & Insights
Real-time visibility across every channel — so every business decision is backed by data.
01
Unified multi-channel data
Aggregate conversation volume, first-response time, and conversion rates from LINE, Shopee, and Lazada into one dashboard. No more switching between platform backends.
02
Merchant operations dashboard
View daily, weekly, and monthly message trends, top-queried products, and peak-hour distribution. Use the data to staff shifts and time promotions for maximum impact.
03
Smart alert system
When response rates dip below threshold, inventory reaches a critical level, or negative feedback spikes, the system proactively alerts you — before customers notice the problem.